The world's first AI onboarding specialist who jumps on a live video call with every new customer, walks them through your product, and then tells you exactly where they got stuck.
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Backed by
of B2B SaaS churn happens in the first 14 days — before the customer ever feels the product work.
higher activation when a real human walks new customers through their first job-to-be-done live.
average loaded cost of one CSM-month — Hudson runs a full month of sessions for less than a day of that.
Your customer clicks a link and lands in a live video call with Hudson — face on camera, voice on the line, their screen shared with him. He reads your docs, watches your Looms, learns your terminology, then sits next to your customer on their first real session. Patient. Specific. Always on.
Hudson takes every first call 24/7, in any timezone — on camera, on voice, on screen-share — with the same calm, specific care your best founder-led onboarding had on day one. For hundreds of customers at once.
See how teams use HudsonAfter every video call, Hudson delivers a report straight to your live dashboard, where he tells you where they got stuck, what they expected, how they reacted — both with their words and with their facial expressions.
01 · Live video + screen share
Hudson joins a real video call with your customer — face on camera, voice on the line, their screen shared with him in real time. He reacts to what they're actually doing in your real product. No pre-recorded demo. No fake sandbox.
02 · Voice
Natural turn-taking on the call, like a human onboarding rep.
03 · Knowledge
No hallucinated features. If Hudson doesn't know, it says so and flags it for you.
04 · Reports
Every Friday: the three patterns from this week's video sessions, ranked by how many customers hit them. No dashboards to dig through.
Most onboarding tools hear words. Hudson also watches the face — the hesitation before "yeah, sure", the squint at your pricing page, the relief when something finally clicks. Every signal becomes a confidential note for you.
Notes stay private to your team. Customers never see them.
Not happy with your product.
Closed eyes and slow head movement — reflective rather than upset. Slight smile when re-engaging suggests the thought landed somewhere positive.
Yeah, just a bit with the pricing.
Frustrated and slightly resigned. Worth a gentle follow-up on the pricing page friction.
Direct eye contact, neutral expression. Composed — listening intently, not shutting down.
"We replaced four 30-minute setup calls a day with a link to a video call with Hudson. Same activation rate. Better feedback. And I got my workday back!"
Maya Okonkwo
Co-founder & CEO, Marlow
You're probably leaving thousands – if not millions – on the table. Here's what plugging it is worth.
Early churn
signups that quit before activating
Customer acquisition cost
blended, per signup
What bad onboarding costs you a year
$2,332,800
$150 of revenue + CAC leaks every month, compounded over a 24-month customer life.
What Hudson plugs back
+$583,200
Conservatively, Hudson saves 25% of would-be churners. For $799/mo, that's 61× ROI — or your money back.
Built by founders who lost a year of CAC to onboarding drop-off. Now teams from pre-seed to Series B use Hudson to find out why before they pour more in.
50 sessions / mo
250 sessions / mo
Unlimited + custom replica
Set up your first Hudson in 5 minutes. Send one link — your customer lands in a live video call with him. Watch your live dashboard tell you where users get stuck, what they like and what they dislike.
